Refund Policy

Last updated: 21/04/2023

We want you to be completely satisfied with your purchase. However, due to the nature of digital goods, our refund policy has specific conditions.

1. Eligibility for Refund

Refunds are granted under the following conditions:

The product has a critical technical issue that cannot be resolved by our support team within 7 days.

The product is not delivered after successful payment.

A duplicate purchase was made accidentally.

2. Non-Refundable Cases

We do not issue refunds in the following cases:

You simply change your mind.

The product is incompatible with your hosting, WordPress version, or third-party plugins.

You no longer need the product.

You purchased by mistake without checking product details.

3. Request Process

Refund requests must be submitted via email to support@codekanor.net
.

Include your order number, purchase email, and reason for refund.

Our team will review your request within 3–5 business days.

4. Refund Approval

If approved, refunds will be processed to your original payment method within 5–10 business days.

If denied, we will provide a clear explanation.

5. Chargebacks

Filing a chargeback without contacting us first will result in account suspension. We encourage customers to resolve issues through support.

6. Updates to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page.

📧 Contact: support@codekanor.net